Immigration Department (Jabatan Imigresen Malaysia) - Pejabat Imigresen Georgetown

Location Map and Contact Details

Jabatan Imigresen Malaysia (Pejabat Imigresen Georgetown)

Immigration Department

The Immigration Department of Malaysia is under the Ministry of Home Affairs, which provides services to Malaysian Citizens, Permanent Residents and Foreign Visitors.

The functions of the department are as follows:-

1. Issuing of passports and travel documents to Malaysian Citizens and Permanent Residents.

2. Issuing of visas, passes and permits to Foreign Nationals entering Malaysia.

3. Administering and managing the movement of people at authorised entry and exit points.

4. Enforcing the Immigration Act 1959/63, Immigration Regulations 1963 and Passport Act 1966.

Immigration Department is located at:-

Leboh Pantai, 10550 Georgetown, Pulau Pinang.

It can be reach via phone (+604-250 3410) or fax (+604-262 8090).
You may contact via email at
For more information please visit

Operating Hours
Monday - Friday : 7.30 a.m - 5.30 p.m
Saturday - Sunday : 8.00 a.m - 1.00 p.m

For Kedah, Kelantan & Terengganu:
Sunday - Thursday : 7.30 a.m - 5.30 p.m
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