Immigration Department (Jabatan Imigresen Malaysia)

Location Map and Contact Details

Jabatan Imigresen Malaysia

Immigration Department

The Immigration Department of Malaysia is under the Ministry of Home Affairs, which provides services to Malaysian Citizens, Permanent Residents and Foreign Visitors.

The functions of the department are as follows:-

1. Issuing of passports and travel documents to Malaysian Citizens and Permanent Residents.

2. Issuing of visas, passes and permits to Foreign Nationals entering Malaysia.

3. Administering and managing the movement of people at authorised entry and exit points.

4. Enforcing the Immigration Act 1959/63, Immigration Regulations 1963 and Passport Act 1966.

Immigration Department is located at:-

Tingkat 1-7(Podium), Blok 2G4, Presint 2, Pusat Pentadbiran Kerajaan Persekutuan, 62550 Putrajaya, Wilayah Persekutuan.

It can be reach via phone (+603-8880 1000) or fax (+603-8880 1200).
You may contact via email at [email protected].
For more information please visit

Operating Hours
Monday - Friday : 7.30 a.m - 5.30 p.m
Saturday - Sunday : 8.00 a.m - 1.00 p.m

For Kedah, Kelantan & Terengganu:
Sunday - Thursday : 7.30 a.m - 5.30 p.m

Ng Chin Gee
17/11/2010 06:04PM
What r the operating hours?

17/11/2010 06:46PM
Monday - Friday : 7.30 a.m - 5.30 p.m
Saturday - Sunday : 8.00 a.m - 1.00 p.m

For Kedah, Kelantan & Terengganu:
Sunday - Thursday : 7.30 a.m - 5.30 p.m

23/11/2010 01:07PM
Do you have photo-taking facilties at the Kota Baru office?

david corredor
19/12/2010 08:40PM
quiero saber cuanto tengo que pagar a emigracion llevo dos anos ilegal en este pais estoy ilegal desde el dia 11 de julio de 2008 y si nesecito llevar el pasaje de regreso a colombia y que otros papeles nesecito para poder salir a mi pais

david corredor
19/12/2010 08:48PM
I would like to know how much is what I have to pay pormestar of illegal emigration in Malaysia from July 11, 2008 I have my ticket ready to go to more paper than thing you need is my passport and my ticket back thanks

Ngiam Yoke May
28/12/2010 08:22PM
If i lost my Birth Certificat, did i entitle for passport application????

29/12/2010 10:12AM
Go and get the replacement from Jabatan Pendaftaran Negara.

Tan Yan Yee
14/01/2011 04:20PM
Is that true that permit renewal procedure for Indonesia foreign workers cannot process in branch putrajaya?I had been asked to go to branch shah alam to proceed the renewal.Please answer me as soon as possible.Thank you so much.

Tracy G
22/02/2011 04:32PM
How much is the security bond for warga mertua? (menua)

07/03/2011 01:08PM
apply visa australia mesti nak tahu english ke..

19/03/2011 11:13AM
how to fine visit pass?my passport right or not i want to know! can you help me/

23/04/2011 12:59AM
i told the immigration while i came from indo that i will work here, but they inform me to report to the immigration if i did not start work within the visiting time (30 days). the company still processing my working permit now and they not finish yet. They inform me, that it will be ready in the mid of next month. so, in this case my visa will finish before i work, so please inform me the procedure about this case before i come to putrajaya.

meng fuie
29/10/2011 12:11PM
tolong check permit nguyen thi hoa sen dah siap

26/03/2014 12:43PM
imigration Shah Alam lambat bekerja.......pekerja yang di area sunway pyramid banyak yang tidak mempunya dokument lengkap

26/03/2014 12:44PM
mereka bekerja tanpa dokument lengkap
majikan tidak mau membuatkan permit kerja buat mereka

Pik leng
18/01/2016 10:11AM
Can I know any cooling period for a maid to return to Malaysia for marriage purpose?
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